FAQs
RETURNS & REFUNDS
Should your Artwork or Collectible arrive in a damaged condition please take a photo of it and send this to hello@graphicmaker.london with a brief description of the issue
Should your Artwork or Collectible arrive in a damaged condition please take a photo of it and send this to hello@graphicmaker.london with a brief description of the issue
Once we have assessed the claim from the initial notification we may request the Artwork or Collectible be returned. The goods must be returned in the condition they were received. To clarify packaging and protective wrapping, backing boards, etc. should be as on receipt allowing for the damage in transit. All additional items to the ordered goods such as COA's and any free gifts should also be returned.
If additional packaging is required to return we will reimburse this with the cost of posting
Once the Artwork has been inspected we will be in touch as to either a Refund or a Replacement. This will be at our descretion given that we may not have stock of the Edition for instance
Please note we do not offer Returns or Refunds for change of mind so please select carefully and be sure before you make your purchase
RETURN ADDRESS
Graphic Maker
2nd Floor, Oceantech House
If additional packaging is required to return we will reimburse this with the cost of posting
Once the Artwork has been inspected we will be in touch as to either a Refund or a Replacement. This will be at our descretion given that we may not have stock of the Edition for instance
Please note we do not offer Returns or Refunds for change of mind so please select carefully and be sure before you make your purchase
RETURN ADDRESS
Graphic Maker
2nd Floor, Oceantech House
Station Approach
Cheam
Surrey
SM2 7AU
Cheam
Surrey
SM2 7AU